rabetgame Privacy Policy

1Overview

This Privacy Policy describes how rabetgame collects, uses, stores, and protects personal information from players registered on our platform. It applies to all interactions with rabetgame – whether you are browsing from Manila, Cebu, Davao, or anywhere else in the Philippines, and whether you access the platform through a desktop or mobile browser.

We take data privacy seriously. The personal information you provide during registration, KYC verification, and while using the platform is handled with care and used only for legitimate, clearly defined purposes. We do not sell your personal data to third parties for marketing purposes.

By registering an account on rabetgame, you confirm that you have read and agree to the practices described in this policy. If you have questions or concerns, you can reach us at [email protected] at any time.

2Data We Collect

rabetgame collects personal information that is necessary to operate the platform, verify player identity, process payments in Philippine Peso, and maintain platform security. Below is a summary of the categories of data we collect:

We collect only the minimum information necessary for the purposes listed above. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

3How We Collect Your Data

rabetgame collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC, making a deposit, requesting a withdrawal, or contacting our support team.
• Platform activity: Data generated automatically when you use the rabetgame platform – including games played, bets placed, login times, and session duration.
• Technical collection: Device and connection data collected automatically when you access the platform, including IP address, browser type, and device identifiers.
• Payment channels: Transaction records generated when you deposit or withdraw PHP through Philippine payment channels such as bank transfer, mobile banking, GCash, or Maya.

We do not collect data from third-party data brokers or social media platforms. All data we hold is collected directly through your interaction with rabetgame.

4How We Use Your Data

Your personal data is used by rabetgame for the following purposes:

• Account management: To create and maintain your rabetgame account, including login authentication via OTP on your registered Philippine mobile number.
• Identity verification: To verify your age (21+) and identity through KYC before processing your first PHP withdrawal.
• Payment processing: To process PHP deposits and withdrawals through your verified Philippine bank account or e-wallet.
• Fraud prevention and security: To detect and investigate suspicious account activity, protect against unauthorised access, and ensure platform integrity.
• Responsible gaming: To monitor gaming patterns and identify players who may need responsible gaming support or intervention.
• Platform improvement: To understand how players use the platform and identify areas for improvement in game performance and user experience.
• Legal compliance: To meet our obligations under applicable laws and regulations in the Philippines.
• Customer support: To respond to queries and resolve account issues submitted to [email protected]

We do not use your personal data for unsolicited marketing to third parties. We do not sell, rent, or trade your personal information to external organisations for commercial purposes.

5Sharing Your Data

rabetgame does not sell your personal data. We may share your information with third parties only in the following limited circumstances:

• Payment processors: Philippine payment service providers involved in processing your PHP deposits and withdrawals. These providers are bound by their own data protection obligations.
• Identity verification services: KYC and identity verification providers who assist in confirming your identity and age as part of the account verification process.
• Technology and infrastructure providers: Cloud hosting and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: Where required by law, court order, or a lawful request from a regulatory authority in the Philippines, we may be required to disclose your personal information.
• Fraud and security investigations: With law enforcement or relevant authorities in cases involving suspected fraud, money laundering, or other illegal activity affecting the platform.

Any third party that receives your personal data from rabetgame is required to handle it securely and use it only for the specific purpose it was shared for.

6Data Retention

rabetgame retains your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable laws and regulations in the Philippines. Specifically:

• Account data: Retained for the duration of your active account, plus a minimum period after closure as required for legal and compliance purposes.
• KYC documents: Retained for as long as required under applicable anti-money laundering and know-your-customer regulations.
• Transaction records: PHP deposit and withdrawal records are retained as required by financial regulations applicable in the Philippines.
• Technical and usage data: Retained for a limited period sufficient for security monitoring and platform improvement purposes, then deleted or anonymised.

When personal data is no longer required for any of the purposes described in this policy and retention is no longer legally required, we will securely delete or anonymise it.

7Security Measures

rabetgame takes the security of your personal data seriously. We apply technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure.

• SSL encryption: All data transmitted between your device and the rabetgame platform is encrypted using SSL/TLS technology, whether you are on desktop or mobile.
• OTP authentication: Login and withdrawal requests require OTP verification on your registered Philippine mobile number, adding an extra layer of identity confirmation.
• Access controls: Internal access to personal data is restricted to authorised staff who need it to perform specific, defined functions.
• Secure storage: Personal data including KYC documents is stored on secured infrastructure with access logging and monitoring.
• Fraud monitoring: Automated and manual monitoring systems are in place to detect unusual account activity and flag potential security threats.

8Your Rights as a Data Subject

As a player and data subject, you have rights over your personal information held by rabetgame. These include:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: You may request correction of any inaccurate or outdated personal information in your account.
• Right to erasure: Subject to legal retention requirements, you may request deletion of your personal data by closing your account and contacting [email protected]
• Right to object: You may object to the processing of your personal data in certain circumstances, such as direct marketing.
• Right to data portability: Where technically feasible, you may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, contact our support team at [email protected] with your request. We will respond within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can act on them.

9Cookies and Tracking

rabetgame uses cookies and similar tracking technologies to support platform functionality and improve user experience. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function correctly. These include session management and authentication cookies. You cannot opt out of these while using the platform.
• Analytics cookies: Help us understand how players navigate the platform so we can identify and fix issues and improve the experience.
• Security cookies: Support our fraud detection and account security monitoring systems.

You can manage or disable non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the platform. We do not use cookies to track your activity across unrelated third-party websites.

10Minors

rabetgame is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under 21. If we become aware that an account has been created by or on behalf of a person under 21, that account will be suspended immediately and any personal data collected will be deleted or handled in accordance with applicable regulations.

If you believe a minor has registered an account on rabetgame, please notify us immediately at [email protected]

11Changes to This Policy

rabetgame may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, the "Last updated" date at the top of this page will be revised accordingly.

We encourage you to review this page periodically. Continued use of the rabetgame platform after an update to this policy constitutes your acceptance of the revised terms. If you do not agree with changes to this policy, please stop using the platform and contact [email protected] to close your account.

12Contact Us

For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please reach out to the rabetgame team:

Email: [email protected]

Our support team handles privacy-related inquiries in English and aims to respond to all messages within one business day. For responsible gaming concerns, please also visit our Responsible Gaming page.